We have updated your webstore workflow to better accommodate your billing preferences. Here is what you can expect moving forward:
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Order Processing: We have removed the upfront payment option from the site. Once an order is placed, we will pull it into our system and send you an order confirmation with a new job number.
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Invoicing: The CART # on your order confirmation will be different than the final Invioice number. Cart numbers are 8-digits. Your final invoice number will be a 6-digit number with a dash (e.g., XXXXX-X). You will recieve a separate confirmation email once your order has been processed with that 6 digit number.
- Shipping Costs: As requested, we will no longer bill shipping separately to Company Kitchen. Instead, shipping costs will be calculated at the time of transport and included directly on each order's invoice.
The webstore is simply a tool for your team to easily place orders. Because we transfer that data into our internal processing software to fulfill it, the final invoice number will always look different than the website's confirmation number. For your accounting team's reference, the final invoice number is what you will want to use. This will always be a 6-digit number with a dash (e.g., XXXXX-X).
I know tracking two different numbers across systems can be a bit of an adjustment at first, so please let me know if you or your accounting team have any questions at all.
Brady Cromwell
Direct: 816-226-8201
